Case Studies

Baggage management is rapidly evolving, with new processes being continuously introduced. The current messaging standards do not provide an easy way to support baggage system integration and innovation.

By implementing Baggage XML in ACRIS, airports have access to a common standard that is accepted by all stakeholders in the baggage chain, with a common understanding of the data elements used, their meaning and their relationship to other data items.

Long wait times, especially at security, are known to be a significant source of stress to passengers and have a direct impact on customer satisfaction. There is a growing recognition that providing accurate, real-time data to passengers can help to alleviate that stress, and significantly improve customer experience.

A-CDM is about partners working together and making decisions based on more accurate and higher quality information. By using ACRIS for A-CDM, every piece of information has exactly the same meaning for every partner involved. 

A-CDM allows for better common situational awareness through information sharing between key partners at the airport. Improved information allows the airline, its service providers and the airport to operate proactively. More accurate and regular flight status updates help airport partners anticipate arriving aircraft, prepare them for the next flight and achieve on-time departure, with optimum productivity of resources.

Common Use is a fundamental shift in the philosophy of airport space utilization. It allows the airport operator to use existing space more efficiently, thus increasing airport capacity without necessarily constructing new gates, concourses, terminals, or check-in counters.

cloud-based common use will be the cornerstone of more efficient, touchless and flexible operations.

Using the ACRIS Semantic Model, airports have defined the Airport Geospatial Information Model (AGIM) - a standard model for storing geospatial information about airports.

The next version of the AGIM will allow airports to serve geospatial information needs, including maps, from one model - unlike today where every application needs a different map.

The model is also designed to allow access to mass consumers of airport maps, such as Apple and Google, to information-rich and standard airport maps. 

COVID-19 has created an unprecedented global challenge for the aviation industry. Travel restrictions are being lifted and many new health-related measures have been implemented at airports.

Communicating COVID-19 safety measures to airlines, passengers, business partners, social media sites and search engines is vital to build community confidence in your airport and our industry.

Information collected from airports is published on a web-based portal and through a mobile APP, as well as an API based on the ACRIS standard that enables third parties such as airlines and other APPs to access the data.