ACI is committed to protecting and respecting your privacy.
This privacy policy explains why, when and how we may collect personal information about visitors to the ACI ACRIS Portal.
Use of Cookies
Cookies are small text files stored on your computer when you visit web pages. If you return to a website, the visit can be recognised as a repeat visit using these cookies.
Most web browsers automatically accept cookies, but browser settings can be altered to block cookies if you do not wish them to be used. You will still be able to browse this site if cookies have been disabled in your browser.
We primarily use cookies for web analytics:
We use Google Analytics to analyse how visitors to our website use and interact with the site. Browsing data (including IP address, date, time, browser version, operating system, pages visited and referrer URL) is used to provide insight into how many users are visiting the site, where they are located and which pages they visit. We use this information to enhance the user experience for all visitors to the site by ensuring the website is functioning correctly. Google Analytics generates statistical information about our website through the use of cookies, which are stored on the computer of visiting users. Google stores the statistical information and provides summary information to via reports.
Google provide a description of how cookies are used to process and collect data on their Privacy and Terms (external site) page.
Follow this link (external site) to view the Google Analytics privacy policy and Google privacy policies
Google provides an opt-out browser add-in that can be used to prevent website visitor data from being used by Google Analytics.
Use of Personal Information
> IP addresses
We use a web log analyser to collect and report on IP addresses in order to perform analysis of the usage of the ACI ACRIS Portal. No personally identifiable information is collected as part of this process.
> "Soft" Registration - personal information
By completing and submitting the form containing your contact information on the Downloads page (name, email address, job title, company, country), you agree to receive communications from ACI World about educational content, events, and news about supporting the collective interest of the world’s airports. You may withdraw your consent at any time. For more details, please refer to the Personally Identifiable Information section below.
> Member Registration - personal information
By completing and submitting the form containing your personal information on the signup page (name, email address, job title, company, ACI Region, country, phone number, account role, password), you agree to receive communications from ACI World about educational content, events, and news about supporting the collective interest of the world’s airports. You may withdraw your consent at any time. Please note that all passwords are encrypted and hashed so are only known to the user who created them. For more details, please refer to the Personally Identifiable Information section below.
Personally Identifiable Information
We will not sell, rent or share your information with any third parties. We may disclose personal information to our employees as deemed reasonably necessary for the purposes set out in this privacy policy.
We take great care to treat your information securely. We have in place procedures to try to prevent unauthorised access. We use technical precautions to prevent the loss or misuse of your personal information. We store all personal information on our secure servers, which are protected by passwords and firewalls.
You have the right to access, modify or request the deletion of your personal data. If you would like to make such a request please email us at acris_support@aci.aero
Airports Council International (ACI)
For more information about ACI go to https://aci.aero/. The Airports Council International (ACI) Privacy Policy and Terms of Use can be found on the https://aci.aero/ website.
This website implements Google reCAPTCHA v3. The use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use.
Change History
This policy was last updated 23rd March 2023.